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Home > Administrators > EnhanceWellness > Resources >
EnhanceWellness FAQs (Frequently Asked Questions)

Who should attend the EnhanceWellness training?
Who can provide EnhanceWellness services at my site?
For how long do participants enroll in EnhanceWellness?
What is the average caseload?
What is WellWare?
What are the sources of referrals to EnhanceWellness?
Who have been EnhanceWellness supporters been in the past?
Is there a fee for EnhanceWellness participants?
Who can enroll in EnhanceWellness?
What types of activities will my site need to offer as part of EnhanceWellness?
How are outcomes collected on participants? 
 

Who should attend the EnhanceWellness training?

At a minimum, the staff who will provide EnhanceWellness services must attend the training. It is recommended that the program coordinator and/or manager also attend. Up to 10 people may attend.

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Who can provide EnhanceWellness services at my site?

The original study, which EnhanceWellness is based upon, used a nurse practitioner/social worker team. Currently, a nurse/social worker team is used whenever feasible. However, your organization can choose to use a health educator or other health promotion professional to provide EnhanceWellness services, if desired. This choice has not been tested for efficacy, but we believe that it is most important to hire a person who believes in participant-directed care.

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For how long do participants enroll in EnhanceWellness?

Services are provided for at least six months or longer, if requested by the participant.

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What is the average caseload?

A staff working 8 hours/week could have a caseload of 50-55 participants a year.

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What is WellWare?

Your EnhanceWellness staff will use WellWare©, a web-based software application, to track your participants' enrollment, visits, and progress in EnhanceWellness. With the information you enter into WellWare©, you will generate personalized health action plans and other reports. With WellWare© you can:

  • Track participant data, including demographic information, test results, etc.
  • Enter notes for each encounter with a participant categorized by staff and visit type.
  • Develop and print Health Action Plans for participants and Participant Progress Reports for their physicians.
  • Add information on mentors, physicians, and health plans of EnhanceWellness participants
  • Print reports, including site outcome results for a given time period, lists of participants by health plan, support group activity, and more.

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What are the sources of referrals to EnhanceWellness?

Referrals come from physicians, site staff, other health and service providers, and self-referrals. Among the most effective referral sources are letters, signed by patients' physicians, recommending the program and providing the EnhanceWellness staff's phone number. If the patient doesn't contact the EnhanceWellness staff, the staff follows up with the patient to explain the program and determine interest.

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Who have been EnhanceWellness supporters been in the past?

Geriatricians, university researchers from CDC-funded Prevention Research Centers, area agencies on aging, health care organizations, such as hospitals and medical groups, local and national foundations, and the Administration on Aging have all provided support to EnhanceWellness in the form of referrals, recommendations, and funding to support staff and services.

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Is there a fee for EnhanceWellness participants?

No, EnhanceWellness has been supported by the previously mentioned organizations and participants have not yet been charged.

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Who can enroll in EnhanceWellness?

Older and disabled adults who want to make a health behavior change. EnhanceWellness is targeted to those with chronic conditions.

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What types of activities will my site need to offer as part of EnhanceWellness?

The EnhanceWellness staff will administer a health risk assessment from which the participant determines the health behavior that he or she would like to change. The participant decides what to work on, with whom, where, and how often. From this, the web-based program WellWare© will generate an individualized Health Action Plan. The resources that should be available to participants who are pursuing their goals may include:

  • Support groups covering topics (such as depression and care giving) and workshops (such as chronic disease management).

  • EnhanceFitness or other exercise programs for participants who are working on goals related to physical activity.

  • Trained volunteer health mentors, recruited from your site or community, to work with participants who need a "coach" in carrying out their action plan.

You may already have many of these resources in place. Project Enhance staff can offer suggestions on finding and creating new resources for your participants.

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How are outcomes collected on participants?

Our web-based software package, WellWare©, tracks participants' scores in validated health tests, as well as their progress toward meeting their personal health goals. A variety of administrative and service reports can be generated so that you are always aware of the progress experienced by the participants at your site. 

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  (revised August 2007)  
 
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